E Commerce Law

1. Without prejudice to contractual and regulatory provisions of the warranty, a consumer may, in cases not provided for in paragraph (2) of this Article, rescind the contract within seven days following the date of receipt of the product or the date of the service contract, provided he has not used the product, received the service, or benefitted from either one. In such case, the consumer shall bear the cost of rescinding the contract unless agreed otherwise. 2. Notwithstanding paragraph (1) of this Article, a consumer may not rescind a contract in the following cases: a) If the subject of the contract is a customized product or a product manufactured at the consumer’s request, except for defective products or products that do not meet agreed specifications. b) If the subject of the contract is videotapes, records, compact discs, or computer software that have been used. c) If the subject of the contract is the purchase of newspapers, magazines, books, or other publications. d) If the defect is attributed to the consumer’s mishandling of the product. e) If the subject of the contract is the provision of accommodation, transportation, or catering services. f) If the subject of the contract is the purchase of an online downloadable software, except for faulty software that cannot be downloaded or does E-Commerce Law not conform to the agreed specifications. g) Other cases specified by the Regulations according to the nature of the product or service.