Alqanoni

Implementing Regulations of the Telecommunications and Information Technology Law

Art. 69
Status unknownSaudi ArabiaRegulation

Issued by Ministry of Communications & IT (MCIT)

CST shall issue additional rules and procedures to regulate amicable dispute resolution between service providers, provided that they include the following: 1. Competencies within the amicable dispute resolution; 2. Mechanisms and procedures to apply in amicable dispute resolution; 3. Approval of any appropriate methodology or means for dispute resolution by alternative means; 4. Appropriate means for submitting requests and managing meetings; 5. Mechanism for following up on the implementation of dispute resolution reports after issuance thereof.

The Arabic text is the legally binding version. The English translation is provided for guidance only.

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