AIAdoptionFramework
Para. 5.1.3Status unknownSaudi ArabiaRegulation
Issued by Saudi Data & AI Authority / NDMO
Operation and Management
Operating models in a production environment and tracking their organizational impact are crucial for
realizing the full value of AI. It is equally important that intelligent applications are managed profession
ally to ensure their sustained effectiveness. Application operation and management include sustainable
operation mechanisms, maintenance and update plans, performance monitoring methodologies, and
governance models that ensure compliance and align application development with regulatory and tech
nological changes. The following guidance is recommended:
Tracking Actual Model Usage: Monitoring actual usage of smart models is a key tool for under
standing how different departments and users rely on implemented solutions. This includes tracking
usage frequency, most active users, and application scenarios, helping assess effectiveness and
identify opportunities for expansion or improvement.
Linking Performance to Business KPIs: To ensure real value from AI, model outcomes must align
with enterprise performance indicators such as improving service quality, reducing response times,
increasing user satisfaction, and lowering operational costs. This alignment directs resources toward
high-value models and connects AI efforts directly to organizational impact.
Simplified Practical Example
The entity uses a dashboard that displays weekly model performance. Predictive algorithms alert teams when accuracy
drops below a defined threshold.
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AI Adoption Framework
Implementing Proactive Improvement Mechanisms: Maintaining effective model performance re
quires smart monitoring systems that detect usage decline, accuracy drops, or shifts in data patterns.
These indicators allow for early model updates or retraining, reducing operational risks and ensuring
continued positive impact.
Regular Reporting to Senior Management Preparing regular analytical reports highlights AI’s con
tribution to the organization’s overall goals. These reports include dashboards, comparative analyses,
and strategic recommendations, supporting decision-makers in adopting data-driven approaches and
boosting investment in successful initiatives.
Simplified Practical Example:
The entity classifies every tool used in model development and links it to a legal and technological database that defines usage
terms and potential risks.
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AI Adoption Framework
The Arabic text is the legally binding version. The English translation is provided for guidance only.
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