Hospitality Facilities Regulations [En]
Art. 20Status unknownSaudi ArabiaRegulation
Issued by Ministry of Tourism (mt.gov.sa)
In the event that the licensee applies to amend the
classification certificate, the provisions of Articles 15 and 16 of
these Regulations shall be applied.
The Ministry may, upon detecting an observations with regard
to the service level provided by the tourist accommodation
facility based on the evaluation sources (e.g. tourist evaluation
of the service, complaints, inspection, hidden evaluation), carry
out the following:
a. Visit the tourist accommodation facility and prepare a
visit report;
b. Take the necessary measures in accordance with the
Schedule of Penalties and Violations, in the event that the
visit report includes evidence of a decline in the level of service
provided;
c. Issue an amended classification certificate based on the
procedures taken, subject to the provisions of Article 17 of
these Regulations.
Chapter Three: Classification
Chapter Four
Exemptions
The Arabic text is the legally binding version. The English translation is provided for guidance only.
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