Hospitality Facilities Regulations [En]

To ensure the efficiency of its employees at the tourist accommodation facility, the licensee shall carry out the following: Ensure that the manager, unless he is registered as a manager in the licensed commercial register, possesses the necessary powers to operate the facility, and that he satisfies the following conditions and qualifications: a. An academic qualification of not less than a bachelor’s degree in one of the following specializations: hotels, hospitality, tourism or management, with at least three years of practical experience in his relevant field, or an academic qualification of not less than a bachelor’s degree in any other specialization with at least five years of practical experience in the field of tourism and hotels; b. An academic qualification of not less than a diploma in one of the following specializations: hotels, hospitality, tourism or management, with at least five years of practical experience in his relevant field, or an academic qualification of not less than a diploma in any other specialization with at least seven years of practical experience in the field of tourism and hotels; c. Spoken and written fluency in both the Arabic and English languages. Chapter Five: Ongoing Obligations Ensure that the staff, including heads of departments, units, and administrations, and employees directly in contact with tourists, are qualified and that they hold certificates of specialized training programs in their field of work; Register the data of all actual employees at the tourist accommodation facility, whether they are directly associated with the licensee or hired pursuant to operational contracts, including personal data, qualifications, experience, etc., with the Ministry within a period not exceeding three months, and update same as per any changes that may occur; Abide by the instructions issued by the Ministry, based on coordination between the Ministry and the competent authorities, with regard to work controls, and implementation of the administrative and specialized employee training plans. Chapter Five: Ongoing Obligations Chapter Six General Provisions