District Cooling Services Supply Code

METERING OF SUPPLY 6-1 The District Cooling Service shall be measured by metering equipment with accuracy within ±3% at the nominal flow of chilled water. The accuracy of the metering equipment shall be verified at first installation and subsequently at intervals not exceeding 5 years by an independent testing laboratory. 6-2 The metering equipment shall be supplied, installed and maintained by the Licensee. 6-3 If the Consumer disputes the accuracy of the metering equipment, the Consumer may on payment of a reasonable fee based on expenses incurred by the Licensee, request the Licensee to have the metering equipment tested and calibrated by an independent testing agency. 6-4 If, on testing, the metering equipment is found to be inaccurate (within the meaning of subsection 6.1), the Licensee shall refund the fee stated in subsection 6.3 to the Consumer and cause the metering equipment to be repaired or replaced. The Licensee shall also make a fair and reasonable assessment of the amount of District Cooling Service provided to the Consumer during the period when the meter equipment was faulty or inaccurate by using historical validated data of an equivalent period from the most recent previous like day (e.g. business day for a business day, Friday for a Friday, Saturday for a Saturday, public holiday for a public holiday).