Implementing Regulations of the Telecommunications and Information Technology Law

1. CST shall, upon receipt of a request for amicable dispute resolution, schedule a meeting – either in person or virtually – within a period not exceeding 7 seven working days from the date of submission of the request. 2. If both parties, or either thereof, are absent from the meeting referred to in the previous Paragraph, CST shall schedule another appointment within a period not exceeding 7 seven days from the date of the first meeting. 3. Without prejudice to the provisions of Article 34 of the Law, subsequent meetings shall be scheduled as required and in coordination between the parties. 4. If the dispute resolution period exceeds 30 days, the procedures shall not continue without a written agreement between all parties, provided that the agreement specifies the length of the additional period. Chapter VIII : Resolution of Disputes between Service Providers Implementing Regulations of the Telecommunications & Information Technology Law Chapter VIII : Resolution of Disputes between Service Providers