Travel and Tourism Services Regulations [En]

To ensure the efficiency of its employees at the travel and tourism services office, the licensee shall carry out the following: Ensure that the manager, unless he is registered as a manager in the licensed commercial register, possesses the necessary powers to manage and operate the office, and that he satisfies the following conditions and qualifications: a. An academic qualification of not less than a bachelor’s degree, with at least one year of practical experience in the field of travel and tourism services, or a diploma with at least two years of practical experience in the field of travel and tourism services; b. Spoken and written fluency in both the Arabic and English languages. Ensure that the staff, including heads of departments, units, and administrations, and employees directly in contact with tourists, are qualified and that they hold certificates of specialized training programs in their field of work; Register the data of all employees (personal data, qualifications, experience, etc.) with the Ministry within a period not exceeding three months, and update as per any changes that may occur; Abide by the instructions issued by the Ministry, based on coordination between the Ministry and the competent authorities, with regard to work controls, and implement administrative and specialized training plans for employees. Chapter Six: General Provisions Chapter Six: General Provisions